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FAQs

How does this work?
How long will it take to receive my platter kit?

What if my platter breaks before I receive it?
What if we lose the pen?
What if the platter gets broken at the reception?
What kits are currently available?
How many signatures will fit?
What is your pricing policy?
What if I am not pleased with my platter? Are they returnable?
Are the signed, glazed items food-safe?

 

How does this work?
Our handmade ceramic guestbook kit will arrive containing everything you need - the ceramic guestbook platter, the marker and instructions. Fire the finished platter in your home oven for 30 minutes at 300°F to permanently adhere the signatures. That's all there is to it!

How long will it take to receive my ceramic guestbook kit?
Please allow 2-3 weeks to receive your platter kit. If you need it sooner, please contact us to make special arrangements.

What if my ceramic guestbook item breaks before I receive it?
Even though our ceramic guestbook items have been fired twice and are therefore fairly sturdy, we cannot guarantee that they will arrive in one piece. We take the utmost care in packaging your kit. You may be asked to provide proof that the item arrived broken. Please see our returns policy.

What if we lose the pen?
You may consider purchasing an extra pen just in case one gets misplaced at the event. ONLY use the pen provided to sign the item. If you use any other pen on the item, the ink will not be permanent.

What if the item gets broken at the wedding reception or bridal shower?
Please, take care with the ceramic guestbook item once you receive it. While it has been fired twice, it is still ceramic and fragile. We recommend assigning someone responsible to oversee the platter table at the reception. If the platter is on a hard, stable surface, most guests can sign without touching the platter at all.

What kits are currently available?
Our oval platter measures 15.5" x 10.75". We have a larger oval platter that is 18.5" x 14". Our smaller platter is heart shaped and measures 10.25" x 10.5". Our round platter measures 16" in diameter.

How many signatures will fit?
It is wise to suggest to your guests to sign small and to write their name and not a whole speech. Although it is impossible to give an accurate count of signatures for any given platter, we estimate the larger oval platter can accommodate up to 150 signatures and the smaller heart shaped platter can accommodate up to 100 signatures. The large oval platter can probably fit about 300 signatures. The round platter can probably accommodate about 300 signatures. Remember: most guests will choose one member to represent the entire family so figure on about half as many signatures as you have guests.

We would like to add here that we have seen platters absolutely filled to the brim with signatures and it looks awesome! One platter had over 300 signatures on it - we counted them!


What is your pricing policy?
The cost of our kits includes the ceramic platter, one special marker, and instructions.

What if I am not pleased with my finished platter? Are they returnable?
Because each item is custom made for your event, we can not accept returns on ceramic guestbook items. We will only offer a full refund if your item arrives broken with the exception of rush order fees.

Are the signed, glazed platters food-safe?
Yes, they are. Once your signed platter has been baked in your home oven, it is food-safe and diswasher-safe. The signatures are permanently glazed onto the ceramic piece and will not wash off. The signatures won't come off in the dishwasher or under hot water. Do not use abrasive detergents to clean your platter or abrasive cleaning tools like scouring pads. Avoid using sharp knives on your platter.

 
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